How the present can tell you about the future

You’re about to read the first blog of our blog series called Future Insights. During the past 20+ years we have developed solutions to the financial sector. One crucial part in the development work is predicting and analyzing future turning points; in this blog...

Hey, we’re moving to Sweden!

A thought that became reality – this is what happened when the Krappe family moved to Stockholm in August 2017 to lead Profit Software’s Sweden office. Within a tight schedule, the family was able to find a new home, a school for their children and an actual office...

Understand your customer’s journey and create the future

As business intelligence professionals, you have most probably come face-to-face with the words Customer 360. Have you wondered what this subject is all about? I know I have. In today’s fast-paced and data-driven world, the fight to understand your customers, and in...

Creating Great Customer Experience is not Rocket Science

I am frequently asked: is there a silver bullet to create great customer experience every time for every customer? My answer is: no. During the past months I’ve had many interesting discussions with colleagues and customers on the topic of what is the key to create...

Tell me a story

I was recently inspired by Linda Liukas’ Hello Ruby books and especially her talk on the usage of stories to describe computer analogies to children. As a father the subject hit well. How would I describe the work I do on a daily basis to my children so that it would...